Effective Date: 1 July 2025

1. Acceptance of Terms

By accessing and using the Pomeroy Technology website (the “Site”), you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not use the Site.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Site constitutes your acceptance of the revised Terms.

3. Use of the Site

You agree to use the Site only for lawful purposes. You must not:
– Attempt to gain unauthorized access to the Site or its servers
– Interfere with the security or functionality of the Site
– Use any automated means (e.g., bots, crawlers) to access, copy, or extract data from the Site
– Upload or transmit viruses or malicious code

4. User Content and Submissions

Any feedback, questions, comments, or suggestions you provide through the Site may be used by Pomeroy Technology without restriction or obligation to you. You warrant that such submissions do not infringe the rights of any third party.

5. Intellectual Property

All materials on the Site, including text, graphics, logos, icons, and software, are owned or licensed by Pomeroy Technology and are protected under applicable copyright and intellectual property laws.

6. Third-Party Links

The Site may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content or practices of any linked site. Access such sites at your own risk.

7. Disclaimers

The Site is provided on an ‘as-is’ and ‘as-available’ basis. We do not guarantee that the Site will be secure, error-free, or available at all times. Use of the Site is at your own risk.

8. Limitation of Liability

To the extent permitted by law, Pomeroy Technology shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use the Site.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of Singapore. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Singapore courts.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
info@pomeroytechnology.sg
www.pomeroytechnology.sg

Effective Date: 1 July 2025

1. Introduction

Pomeroy Technology Pte. Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access our website, download our software (PT Revit), subscribe to our services, or make a purchase.

2. Information We Collect

We may collect personal information including:
– Name, email address, phone number, and company name
– Billing and transaction information (for paid licenses)
– IP address, browser type, and device data
– License activation data and tool usage metrics
– Support communication logs

3. How We Use Your Information

We may use your information to:
– Deliver and activate PT Revit licenses
– Respond to inquiries and provide support
– Notify you of software updates or feature announcements
– Improve product functionality and customer experience
– Fulfill legal and contractual obligations

4. Legal Basis for Processing

Our processing is based on:
– Your consent (e.g., newsletter opt-in)
– Contractual necessity (e.g., license fulfilment)
– Legal obligations under Singapore’s Personal Data Protection Act (PDPA)

5. Payment Processing via Stripe

We use Stripe to securely process payments. When you make a purchase, your payment information (including card details and billing address) is collected and processed directly by Stripe. We do not store full payment information.

Stripe acts as a data controller for the information it processes and complies with PCI-DSS and global data privacy regulations. For more details, refer to Stripe’s Privacy Policy: https://stripe.com/gb/privacy

6. Data Sharing and Disclosure

We do not sell your personal data. We may share limited data with:
– Service providers (e.g., hosting, analytics, email)
– Regulatory or law enforcement agencies (if required by law)
– Contractors or employees involved in customer service or technical support, bound by confidentiality obligations

7. Data Security

We implement industry-standard administrative, physical, and technical safeguards to protect your information from unauthorized access, alteration, or disclosure.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer required, it is securely deleted or anonymized.

9. International Transfers

Some of our service providers may be located outside Singapore. When transferring data internationally, we ensure that appropriate safeguards are in place to protect your data in line with PDPA requirements.

10. Your Rights

You have the right to:
– Request access to your data
– Request correction or deletion of your data
– Withdraw consent for non-essential processing
– Lodge a complaint with Singapore’s PDPC

11. Cookies and Tracking

Our website may use cookies to improve user experience and analyze traffic. You may disable cookies via your browser settings. Certain features may not function properly without cookies.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our data practices. We will post the revised version with a new effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:
info@pomeroytechnology.sg
www.pomeroytechnology.sg

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